Privacy Policy

HappyHealthyMe Organics Private Limited (hereinafter referred to as We, Us, HappyHealthyMe or Our) is concerned about the privacy of the users (hereinafter referred to as You, Your or User) of its website located at http://www.happyhealthyme.com (Site) and has provided this privacy policy statement (the Policy) to familiarize You with the manner in which HappyHealthyMe collects, uses and discloses Your information collected through the Site.

  1. Purpose
    1. The purpose of this policy is to ensure that the information of / provided by any Users visiting the Site is stored in accordance with the applicable laws. The information stored in such manner shall be protected by HappyHealthyMe via a secure server software.
      Your use of the Site will be governed by this Policy in addition to the Terms of Use (located at http://happyhealthyme.com/terms-and-conditions) as applicable to You.
    2. HappyHealthyMe has tried to keep the Policy as simple as possible. We value the trust You place in Us. Hence, We insist upon the highest standards for secure transactions and customer information privacy.
      Please read the following statement to learn about Our information gathering and dissemination practices.
  2. Information We Collect
    1. Depending upon the activity you wish to carry out on the Site, the information provided to Us shall be identified either as mandatory or voluntary. An activity which requires information to be mandatorily provided shall not be engaged if You abstain from providing such information.
    2. Personal Information: This includes the information that can be used to uniquely identify or contact You. In order to avail the services provided by Us, We may collect a variety of Personal Information, including but not limited to, Your name, postal address, contact number, email address, contact preferences, ID proof (PAN, Passport, Voter ID etc.), Bank Account/Credit Card/Debit Card details and other financial details, if any, unique identifiers such as user name, account number password and preferences information such as favorites lists, user history or information You provide to Us when You register on the Site, use any of the features of the Site, write to us directly, participate in any surveys conducted by Us or carry out transactions on the Site etc.
    3. The term Account as referred to in this Policy shall mean and include the Account held by the User with HappyHealthyMe (administered by a password) for using the services as provided by HappyHealthyMe.
    4. The Personal Information is collected from You in a voluntary fashion when You set up an Account with Us.
    5. You are required to ensure that Your contact information and preferences are accurate, complete and up to date by logging into Your Account. We may decline to process requests which We find to be contrary to the terms laid down under this Policy, Our Terms of Use or any applicable laws, require disproportionate technical effort, jeopardize the privacy of others or are extremely impractical.
    6. Your Personal Information will be kept confidential and used to support Your relationship with HappyHealthyMe, to notify You of the status of the requests You have placed, the time within which the order placed will be delivered, to clarify any discrepancies which may arise on Your order placed, and other related functions provided by HappyHealthyMe.
    7. By using this Site and the products and services provided on the Site, You agree and You also acknowledge that with respect to certain activities, the collection, transfer, storage and processing of Your information may be undertaken by trusted third party vendors or agents of HappyHealthyMe to help facilitate Us in providing certain functions.
    8. Non-Personal Information: Non-Personal Information is any information that does not reveal Your specific identity, such as, browser information, information collected through Cookies (defined below), pixel tags and other technologies, demographic information, etc. As is true with most websites, Our Site gathers some information automatically when You visit the URL of the Site and stores it in log files. When You use the Site and the services provided, We may collect certain information about Your computer to facilitate, evaluate and verify Your use of the Site, and the products and the services available on the Site. For example, We may store environmental variables, such as browser type, operating system, speed of the central processing unit (CPU), referring or exit web pages, click patterns and the internet protocol (IP) address of Your computer. This information is generally collected in aggregate form, without identifying any user individually.
    9. Cookies: We may collect information about Your general internet usage by using a cookie filewhich is stored on the hard drive of Your device. Cookies help Us improve Our Site and deliver a better and personalized service. Cookies enable Us:
      1. to estimate Our users’ usage size and pattern;
      2. to store information about Your preferences, and allow Us to customize Our Site according to Your interests;
      3. to speed up Your searches; (iv) to recognize You when You return to Our Site.
    10. Cookies are small files that reside on Your computer's or device's hard drive and generally contain an anonymous unique identifier and are accessible only by the website that placed them there and not any other sites. You may refuse to accept Cookies by activating the setting on Your browser which allows You to refuse the setting of Cookies. However, if You select this setting You may be unable to access certain parts of the Site. Unless You have adjusted Your browser setting so that it will refuse Cookies, Our system may issue Cookies when You log on to the Site. The use of Cookies by Our partners, affiliates, advertisers or service providers is not covered by the Policy. 
    11. We may use the services of certain third parties, for the purpose of operating and administering the Site. Such third party service providers may collect the information sent by Your browser as part of a web page request, including Cookies and your IP address and such information will be governed by the privacy policies of the third party service providers.
  3. Use of the Information
    We may use the information provided by You in the following ways, viz:
    1. monitor, improve and administer the Site;
    2. conduct research and analysis;
    3. analyze how the Site is used, diagnose service or technical problems, maintain security;
    4. remember information to help You efficiently access the Site;
    5. monitor aggregate metrics such as total number of viewers, visitors, traffic, and demographic patterns;
    6. to confirm Your identity in order to ensure that You are eligible to Use the Site.
    7. to ensure that content from the Site is presented in the most effective contact You to ensure user satisfaction with respect to Your use of the Site;
    8. to provide You with information that You request from Us, where You have consented to be contacted for such purposes;
    9. to carry out Our obligations arising from any contracts entered into between You and Us;
    10. provide you with the information about products and services available on the Site;
    11. improve the services and content on the Site;
    12. improving your experience of navigating through the Site and carrying out interactions and transactions on the Site;
    13. to notify You about changes on the Site;
    14. to enable Us to comply with Our legal and regulatory obligations;
    15. We may also use Your information, and/ or permit selected third parties including service providers on the Site, with Your prior consent, to use Your information or provide You with such information which may be of interest to You and We and/ or they may contact You about the same. If You wish to be so contacted by the third parties, any information You provide to such third parties may be read, collected, and used by them. Notwithstanding the abovementioned, You may choose to stop receiving such information from the third parties by writing to Us at hello@happyhealthyme.com
  4. Storage and Security
    1. We use commercially reasonable safeguards to preserve the integrity and security of Your information against loss, theft, unauthorised access, disclosure, reproduction, use or amendment.
    2. All information You provide to Us is stored on secure servers within India.
    3. As a registered user with an account and a password, You are responsible for keeping Your password confidential. 
    4. In using the Site, You accept the inherent security implications of data transmission over the internet and the World Wide Web cannot always be guaranteed as completely secure. Therefore, Your use of the Site will be at Your own risk.
    5. We assume no liability for any disclosure of information due to errors in transmission, unauthorised third party access or other acts of third parties, or acts or omissions beyond Our reasonable control and You agree that You will not hold Us responsible for any breach of security unless such breach has been caused as a direct result of Our gross negligence or wilful default.
    6. By submitting Your information on Our Site, You agree to the transfer, storing and/ or processing of Your information in a manner as stated under this Policy. We will take such steps as We consider reasonably necessary to ensure that Your information is treated securely and in accordance with the Policy.
    7. HappyHealthyMe does not rent, sell or share Your Personal Information with third parties or non-affiliated companies except to provide the services You have requested. We limit the disclosure of Personal Information to Our employees, independent contractors including vendors, affiliates, consultants, business associates, service providers and distributors of Our services, on a “need-to-know” basis, and only if the disclosure will enable that entity to provide Us with business, professional, or technical support or fulfill Your request.
    8. In the event We become aware of any breach of the security of Your information, We will promptly notify You and take appropriate action to the best of Our ability to remedy such a breach.
  5. Information We Share
    1. HappyHealthyMe may disclose any information provided by You on the Site as may be deemed to be necessary or appropriate:
      1. under applicable law;
      2. to comply with legal process;
      3. Auditors
      4. to respond to requests from public and government authorities including public and government authorities;
      5. to enforce Our Terms of Use;
      6. to protect Our operations;
      7. to protect Our rights, privacy, safety or property, and/or that of Our affiliates, You or others; and
      8. to allow Us to pursue available remedies or limit the damages that We may sustain.
    2. We may share Personal Information with other corporate entities and affiliates to:
      1. Help detect and prevent identity theft, fraud and other potentially illegal acts;
      2. Correlate related or multiple accounts to prevent abuse of Our services; and
      3. To facilitate joint or co-branded services that You request for where such services are provided by more than one corporate entity.
    3. We may disclose Personal Information to:
      1. Third parties in good faith, and such disclosure shall be reasonably necessary to enforce Our Terms of Use or the Policy, or to respond to claims of violation of third party rights through advertisements, postings or other content;
      2. To HappyHealthyMe’s third party providers who provide goods / services such as contact information verification, payment processing, order fulfillment, customer service, website hosting, data analysis, infrastructure provision, IT services, auditing services and other similar services to enable them to provide the relevant services; WE SHALL NOT BE RESPONSIBLE OR LIABLE FOR VENDORS’ / SUPPLIERS USE OF YOUR PERSONAL INFORMATION.
  6. Change in Privacy Policy
    We may update this Policy to reflect changes to Our practices. If We make any material changes We may or may not notify You by e-mail (sent to the e-mail address specified in Your account) or by means of a notice on this Site prior to the change becoming effective. We encourage You to periodically review the Policy for the latest information on Our privacy practices.
  7. Links to Third Party Sites
    Our Site may, from time to time, contain links to and from the websites of Our partner networks, affiliates and other third parties. The inclusion of a link does not imply any endorsement by Us of the third party website, the website's provider, or the information on the third party website. If You follow a link to any of these websites, please note that these websites may be governed by their own privacy policies and We disclaim all responsibility or liability with respect to these policies or the websites. Please check these policies and the terms of the websites before You submit any information to these websites.
  8. Choice/Opt-Out
    1. HappyHealthyMe provides all its Users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from Us or on behalf of Our partners after setting up an Account.
    2. You may choose to opt out by following the instructions to unsubscribe as included in these e-mails or You can contact Us at hello@happyhealthyme.com.
  9. Disclaimer
    1. HappyHealthyMe shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user's account and/or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.
    2. By registering or by using this Site, you explicitly accept, without limitation or qualification, the collection, use and transfer of the Personal Information provided by you in the manner described in this Policy.
    3. Please read this Policy carefully as it affects your rights and liabilities under law. If you do not accept the Policy stated herein or disagree with the way we collect and process personal information collected on the Site, please do not use it.
    4. This Policy does not apply to any information other than such information collected by Us through the Site. This Policy shall not apply to any unsolicited information You provide Us through the Site or through any other means. Further this Policy shall not apply to any information posted to any public areas of the Site. All such unsolicited information or public information shall be deemed to be non-confidential and We shall be free to use, disclose such unsolicited or public information without any limitations.
  10. Severability
    We have made every effort to ensure that this Policy adheres with the applicable laws. The invalidity or unenforceability of any part of this Policy shall not prejudice or affect the validity or enforceability of the remainder of this Policy.
  11. No Waiver 
    The rights and remedies of available under this Policy may be exercised as often as necessary and are cumulative and not exclusive of rights or remedies provided by law. It may be waived only in writing. Delay in exercising or non-exercise of any such right or remedy does not constitute a waiver of that right or remedy, or any other right or remedy.
  12. Governing Law and Dispute Resolution 
    This Policy shall be governed by and construed in accordance with the laws of the Republic of India. The courts at Bangalore shall have exclusive jurisdiction in relation to any disputes arising out of or in connection with this Policy.
  13. Contact 
    Please address any grievances or questions You may have, without limitation, with respect to the collection, processing, usage, disclosure of Your information in writing to Us at hello@happyhealthyme.com. You can always withdraw Your consent for usage, processing of Your information by Us by writing to Us at the address mentioned above.