General

addHow is HappyHealthyMe different from other organic brands?
Every food product at HappyHealthyMe has been handpicked by our founders, sourced within India and certified organic. We believe that food should not create a carbon footprint. Our packaging is completely biodegradable and recyclable.
addThe product I want is not available at HappyHealthyMe. How do I get my favourite certified organic products?
Send us an email at hello@happyhealthyme.com with details of the product that you are looking for and we will do our best to source it for you.

Registration

addHow do I register?
Click on the Account Icon (Sign In link) on the top right hand corner of the homepage, provide your information and review the terms and conditions to register.
addDo I have to register to make a purchase?
No, you can view the products, add to cart and checkout as a guest user. However, you will still have to fill in basic information for order placement.

Account

addHow do I reset my password?
Click on the Account icon (sign in link), to open the login page. Click on ‘Forgot password’, enter your registered email ID and click submit to receive the new password in your registered email. Use it to change the password.

Payment

addWhat are the modes of payment?
You can pay using your debit/credit card or net banking.
addAre there any other charges in addition to the price of the products?
A delivery charge will be applicable.
addIf the products are not delivered, how will I get my money back?
You will automatically be refunded. If there is a problem, please email us at hello@happyhealthyme.com.

Delivery

addWhen will I receive my order?
Once we ship the order to you, you will get an email with your tracking details, which you can use to track the status.
addDo you deliver to other cities?
Yes we do deliver across India.

Order

addHow do I make changes to my order once it has been placed?
Once you place your order, you will not be able to make any modifications.
addHow do I cancel an order?
Once you place your order, you will not be able to cancel it.
addHow do I check the status of my order?
Click on My Orders (under the Account icon) on the top menu bar and provide the Order Number and registered email ID to track the status.
 
addWhat do I do if an item is defective, broken, rotten etc.?
Send us an email at hello@happyhealthyme.com or call/WhatsApp 9663951444.

Customer Service

addHow do I contact Customer Service?
Send us an email at hello@happyhealthyme.com or Call/WhatsApp 9663951444
addHow can I give my feedback?
Send us an email at hello@happyhealthyme.com